Terms of Service
Corporate Governance & Inquiries
Legal inquiries, formal notices, or operational questions regarding these Terms of Service should be directed to our corporate governance desk:
General Overview & Platform Scope
Welcome to Cresagezen. Throughout this digital portal, the terms "we", "us", "our", and "Cresagezen" refer to the operating company, Shenzhen Muguang Shulian Network Technology Co., Ltd. By accessing our website, browsing our product catalog, or purchasing our tableware and home goods, you enter into a legally binding agreement governed by these Terms of Service ("Terms") alongside our Privacy Policy and posted store guidelines.
Please review these Terms thoroughly before using our site. If you do not agree unconditionally to all stipulations set forth herein, you must immediately discontinue accessing our site and purchasing our merchandise.
Welcome to Cresagezen. When we say "we," "us," or "our," we're referring to Cresagezen. This website and all related services, content, products, and tools are operated by us to bring you a carefully curated shopping experience. Cresagezen is powered by Shopify, which enables us to offer these Services to you.
These Terms of Service ("Terms") outline your rights and responsibilities when using our Services. Please read them carefully — they contain important legal information, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to any minor dependents using our Services under your supervision.
To access or use our online store — whether browsing or making a purchase — you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to anyone else.
We do our best to present our products and services accurately in our online store. However, please be aware that colors and appearance may vary depending on your device, screen settings, and display configuration.
We do not guarantee that the appearance or quality of any product you purchase will exactly match what you see on your screen. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time, and to limit quantities offered to any person, region, or jurisdiction.
Placing an order constitutes an offer to purchase. Cresagezen reserves the right to accept or decline any order for any reason. Your order is not considered accepted until we send you a confirmation of acceptance. Payment must be received and processed before your order is confirmed.
Please review your order carefully before submission. Once accepted, we may not be able to accommodate cancellation requests. If we decline, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.
All purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.
You represent and warrant that your purchases are for personal or household use only, and not for commercial resale or export.
Prices, discounts, and promotions are subject to change without prior notice. The price charged for any product or service will be the price in effect at the time your order is placed, as reflected in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import duties.
Prices in our online store may differ from those offered in physical stores or through third-party retailers. We may occasionally offer promotions with separate terms and conditions; if there is any conflict, the promotion terms will take precedence.
You agree to provide current, complete, and accurate purchase and account information for all orders. You also agree to promptly update your account details — including email address, card numbers, and expiration dates — so that we can complete your transactions and contact you when necessary.
You represent and warrant that: (i) the payment information you provide is true and complete; (ii) you are authorized to use the payment method; (iii) charges you incur will be honored by your payment provider; and (iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.
Our Services — including all trademarks, brands, text, images, graphics, product reviews, videos, audio, and their design and arrangement — are owned by Cresagezen, its affiliates, or licensors, and are protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our Services without our prior written consent. Nothing in these Terms grants you a license to any intellectual property of Cresagezen, Shopify, or any third party beyond what is expressly stated here. Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Cresagezen.
The Cresagezen name, logo, product and service names, designs, and slogans are trademarks of Cresagezen or its affiliates. You may not use them without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify. All other trademarks on our Services are the property of their respective owners.
We may provide access to third-party tools through our Services, which we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind. We have no liability arising from your use of optional third-party tools.
Any use of such tools is entirely at your own risk and discretion. You should review the terms provided by the relevant third-party providers before using their tools. We may also introduce new features and tools in the future, which will be subject to these Terms.
Our Services may contain links to third-party websites or embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave our Services to visit a third-party site, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of any products, services, or content from them. Please review third-party policies and practices carefully before engaging in any transaction. Any questions or complaints regarding third-party products or services should be directed to the relevant third party.
Cresagezen is powered by Shopify, which enables us to offer our Services to you. However, any purchases you make in our store are transactions directly with Cresagezen, not with Shopify. By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and us, including any injury, damage, or loss resulting from purchased products or services. You hereby release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with Cresagezen.
All personal information we collect through our Services is subject to our Privacy Policy, and certain information may also be subject to Shopify's Privacy Policy. By using our Services, you acknowledge that you have read both policies.
Because our Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties, some of which may be located outside your country of residence, to enable us to deliver our Services to you. Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use your Feedback to operate, evaluate, improve, and promote our Services.
You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain your Feedback in confidence, to pay compensation for it, or to respond to it.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other proprietary rights. You further agree that your Feedback will not contain libelous, unlawful, abusive, or obscene content, nor any computer virus or malware. You may not use a false email address, impersonate anyone else, or mislead us or others about the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility for any Feedback posted by you or any third party.
Occasionally, our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to update information or cancel orders if any information is inaccurate at any time without prior notice — including after you have submitted your order.
You may access and use our Services only for lawful purposes. You may not use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, or local regulations or laws; (c) to infringe upon our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, intimidate, or discriminate against any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, or download any material that does not comply with these Terms; (g) to send spam, junk mail, chain letters, or other unsolicited solicitations; (h) to impersonate any other person or entity; or (i) to engage in any conduct that restricts or inhibits anyone's use of the Services, or that may harm Cresagezen, Shopify, or users of our Services.
Additionally, you agree not to: (a) upload or transmit viruses or any malicious code that could affect the operation of our Services; (b) reproduce, duplicate, copy, sell, or exploit any portion of our Services for commercial purposes; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of our Services or any related websites. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any of these Terms.
We may terminate this agreement or your access to our Services (or any part thereof) at any time without notice, at our sole discretion. Upon termination, you will remain liable for all amounts due up to and including the date of termination.
The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should continue.
The information presented on or through our Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
Except as expressly stated by Cresagezen, our Services and all products offered through them are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the disclaimer of implied warranties, so the above disclaimer may not apply to you.
To the fullest extent permitted by law, in no case shall Cresagezen, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors — nor Shopify or its affiliates — be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of our Services or any products procured through them. This includes any errors or omissions in any content, or any loss or damage incurred as a result of using our Services or any content (or product) posted, transmitted, or otherwise made available through them — even if we have been advised of their possibility.
You agree to indemnify, defend, and hold harmless Cresagezen, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims — including reasonable attorneys' fees — payable to any third party due to or arising out of: (1) your breach of these Terms or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of our Services.
We will notify you of any indemnifiable claim. A failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of any indemnified claims, including by providing relevant documents.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity and enforceability of any other remaining provisions.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with any policies or rules we post on our site, constitute the entire agreement between you and us, governing your use of our Services. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
These Terms and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the state of Washington, United States. You and Cresagezen consent to venue and personal jurisdiction in the federal and state courts located in Seattle, Washington.
The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. We will notify you of any material changes in accordance with applicable law. Your continued use of our Services following any changes constitutes acceptance of those changes.